Pool

CRM for swimming pools: sessions, memberships, lane utilisation

Memberships tied to session times, attendance by card or turnstile, swim coaches and kids' groups — in one system with honest hourly statistics.

CRM for swimming pools: sessions, memberships, lane utilisation

A pool has its own specifics: capacity is limited by lanes and sessions, and memberships are often tied to a particular time — morning, kids', aqua aerobics. Without hourly tracking you can't tell which sessions are packed and which sit idle.

Visit Manager lets you describe the schedule in plans and see the load of every session. A pool can be a standalone club or one activity inside a sports complex.

Session-based memberships

Plans with a schedule: mornings only, weekdays only, a specific session. Single visits with an automatic visit record. 8- or 12-visit memberships for irregular swimmers.

Attendance tracking

A card or fob at the entrance, a turnstile synced with memberships, a QR code on the phone. A "one visit per day" rule is set in the plan so one membership isn't shared by two people.

Coaches and groups

Swim coaches with personal plans and payouts. Kids' memberships are registered to the child with a parent's contact.

Hourly load

The hourly attendance report shows which sessions fill up. Based on it, you adjust the schedule and pricing: premium peak hours, a discount for daytime sessions.

How it works

  1. 1

    Describe sessions

    Scheduled plans matching your pool timetable.

  2. 2

    Issue cards

    Or let clients use the QR on their phone.

  3. 3

    Track the load

    Visitor counter and hourly report.

  4. 4

    Optimise

    Prices and schedule — based on real data.

Frequently asked questions

Yes, via the visit limit in the plan and the "in the gym now" control. Full session booking with seat control is in development.

The pool under control

VMI Pro shows how many people are in the pool now and which memberships are expiring.

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Setup assistance in 1–2 days

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