Loyalty

Points, a wallet and controlled debt

Clients earn points for purchases and visits, spend them at checkout, and top up a wallet in advance. The owner sets a debt limit — and "put it on my tab" stops turning into losses.

Points, a wallet and controlled debt

Keeping a client is cheaper than acquiring a new one. A loyalty programme gives a reason to come back, and a wallet with a deposit ties them to the club gently: the money is already inside, and it's easier to spend it here.

Both mechanics are built into Visit Manager and work together with plans, the shop and billiards.

Points

Earned on membership purchases, shop items and visits. The accrual percentage is configurable. Redeemed fully or partially at the next payment — the client's balance shows in their card.

Wallet

The client deposits any amount into their club account and pays from it for memberships, goods, water, billiard table time. Top-ups and charges are in the wallet history.

Debt limit

The owner sets how far a client can go negative. Zero — no debt allowed. Debt shows in the card and reports and is settled by any payment method.

Transparency

Every movement of points and money is a journal entry with date, amount and administrator. Disputes like "I paid and you didn't record it" don't arise.

How it works

  1. 1

    Enable the module

    Points and wallet are switched on in company settings.

  2. 2

    Set the rules

    Points accrual percentage, debt limit.

  3. 3

    The client earns

    Points accrue automatically with every purchase.

  4. 4

    The client spends

    Pay with points, from the wallet or on credit — within the limit.

Frequently asked questions

Not by default. A points validity period can be set in the module settings.

The client's balance — in the card

VMI Pro shows remaining points, wallet and debt right at the point of sale.

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